Best Veterans United Home Loans 2024: Veterans United Home Loans is widely recognized as one of the best VA loan lenders for 2024. Known as the largest VA lender in the nation, Veterans United specializes in VA loans, making them an excellent choice for veterans, active-duty service members, and eligible family members. Here are some key points about Veterans United:
- Customer Satisfaction: Veterans United boasts high customer satisfaction ratings. On Trustpilot, it has nearly 9,000 reviews, with 96% rating their service as “excellent” and another 3% as “great”.
- Service and Support: They offer a comprehensive online service platform with 24/7 telephone support. This includes the ability to upload documents securely, monitor application progress, and get preapproval for VA loans online. They also have a unique Lighthouse Program that helps veterans with low credit scores improve their financial standing to qualify for a mortgage.
- Credit Counseling: Their Lighthouse Program is particularly beneficial for veterans with subpar credit. It provides one-on-one credit counseling to help improve credit scores, making homeownership more accessible for those with lower credit ratings .
- VA Loan Expertise: Veterans United focuses primarily on VA loans, which means their staff is well-versed in the specifics and nuances of these loans. This specialization can make the homebuying process smoother and more efficient for veterans and military families .
- Eligibility: To qualify for a mortgage with Veterans United, you must be a current or former member of the U.S. Armed Forces, or an eligible family member. This includes members of the Army, Navy, Coast Guard, Marine Corps, Air Force, National Guard (with six years of service), military spouses, and surviving spouses.
- Customer Reviews and Ratings: Veterans United is highly rated on various platforms, including an A+ rating with the Better Business Bureau (BBB) and a strong performance in the J.D. Power mortgage customer satisfaction survey .
Veterans United Home Loans FAQ
1. What is Veterans United Home Loans? Veterans United Home Loans is the largest VA loan lender in the United States, specializing in providing home loans to veterans, active-duty service members, and eligible family members. They focus on VA loans and offer a range of services to assist military personnel in their home buying journey.
2. Who is eligible for a loan with Veterans United? Eligibility for a VA loan with Veterans United includes:
- Current or former members of the U.S. Armed Forces
- Members of the Army, Navy, Coast Guard, Marine Corps, Air Force, National Guard (with six years of service)
- Military spouses
- Surviving spouses
3. What types of loans does Veterans United offer? Veterans United primarily offers VA loans, but they also provide other types of government-backed home loans. Their main focus is on leveraging VA loan benefits to help military members achieve homeownership .
4. How do I apply for a loan with Veterans United? You can start the application process online through Veterans United’s website. They offer an online platform where you can upload documents securely, get preapproved, and monitor the progress of your mortgage application. Their call centers are also available 24/7 for assistance .
5. What is the Lighthouse Program? The Lighthouse Program is a credit counseling service provided by Veterans United to help veterans with low credit scores improve their financial standing. This program offers one-on-one counseling to help veterans rebuild their credit and become eligible for a mortgage .
6. What are the customer service ratings for Veterans United? Veterans United has excellent customer service ratings. On Trustpilot, 96% of reviews rate their service as “excellent,” and another 3% as “great.” They also have an A+ rating with the Better Business Bureau and perform well in the J.D. Power mortgage customer satisfaction survey .
7. Are there any fees associated with Veterans United loans? The rates and fees for Veterans United loans depend on individual financial situations. It’s recommended to get rate quotes from multiple lenders and check for discount points, which are interest payments made upfront to receive a lower rate over the loan’s life .
8. How does Veterans United support veterans with poor credit? Veterans United’s Lighthouse Program is designed to help veterans with poor credit improve their scores. The program provides personalized credit counseling and strategies to help veterans manage their debts and rebuild their credit .
9. Where is Veterans United located? Veterans United is based in Columbus, Missouri, but they offer nationwide services primarily through their online platform and 24/7 call centers. They have a limited number of physical branches .
10. Can I complete the entire loan process online? Yes, Veterans United offers a comprehensive online service where you can complete the entire loan process, from application to closing. Their platform allows you to securely upload documents, get preapproved, and monitor your application’s progress .